Broll Facilities Management (FM) received Silver for Facilities Excellence in the 2017 PMR Golden Arrow Award.

In 2015, Broll FM won a Gold award, a Bronze award in 2014 and a Gold award in 2013. 

“We continuously work hard to provide our clients with excellent customer service and a huge thank you goes to all our clients for their continued support,” says Richard Flame, Director for Facilities Management at Broll Property Group.

The purpose of the PMR.africa Awards is to enhance excellence and set a benchmark in the industry and the awards are indicators of a company or division’s competencies. The awards are the culmination of a research process whereby companies and institutions are rated based on respondents’ perceptions with a strong focus on evaluating and measuring customer service and customer satisfaction. Furthermore, the awards represent competitiveness, effectiveness, excellence, leadership and resilience.

Broll FM is a division of Broll Property Group, one of Africa’s leading and award-winning property services firm serving the investor and occupier markets.  

Flame notes that although in some parts of Sub-Saharan Africa the concept of specialised facilities management services is still in the process of evolving, there is increased demand for FM services and the sector provides untapped growth opportunities.

“We are proud of our FM teams that have worked tirelessly in the pursuit of excellence and customer satisfaction – without our dedicated people, we could never succeed,” adds Flame.